Do I need a patch test?

Yes. If you're new to the salon or haven't had your hair coloured with us in the last six months, you'll need a skin test at least 48 hours before your colour appointment. This is essential for your safety and is a requirement of L'Oréal Professionnel.

How should I prepare for my appointment?

We recommend arriving with clean, dry hair where possible. Bringing along inspiration photos is always helpful, as they allow us to better understand the look you're hoping to achieve.

How do I book an appointment?

Booking your appointment is easy. You can book online for selected services or contact the salon directly by phone. If you're unsure what to book, our team will be happy to guide you.

Do I need a consultation before my appointment?

For all new colour clients, colour corrections and larger transformations, we recommend booking a consultation first. This allows us to discuss your hair goals, assess your hair and create a personalised plan before your appointment.

How should I prepare for my Curl by Curl appointment?

To help us get the best possible understanding of your natural curl pattern, please arrive with your hair worn down in its natural state.

Before your appointment, we recommend:

• Washing your hair 24–48 hours before your appointment.

• Wearing your hair down in its natural curl pattern (not tied up or stretched).

• Avoiding heavy oils, butters or styling products that may weigh your curls down.

• Bringing along any inspiration photos or questions you'd like to discuss during your consultation.

Every curl is unique, and arriving with your natural texture allows us to create a cut that's tailored specifically to you and your curls.

Where do I park ?

There are several convenient parking options just a short walk from DY8 Hair & Co:

• Market Street – Limited on-street parking is available directly outside the salon (maximum 1 hour stay applies).

• Tesco Stourbridge – Up to 2 hours' free parking during the day. After 6:00pm, parking is available for up to 4 hours.

• Victoria Street Car Park – A short walk from the salon, offering both short and long-stay parking.

• Rye Market Multi-Storey Car Park – Convenient short & long-stay parking, ideal if you're visiting us for a longer colour appointment.

• Drury Lane Car Park – Another nearby long-stay option, with payment available via the RingGo app.

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If you're unsure where to park or have any questions before your appointment, please don't hesitate to get in touch. We'll be happy to help you find the most convenient option.