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OUR POLICIES
CANCELLATION & NO-SHOW POLICY
At DY8 Hair & Co, every appointment is reserved especially for you. We understand that plans can sometimes change, and if you need to cancel or rearrange your appointment, we kindly ask for at least 48 hours' notice.

Providing sufficient notice allows us the opportunity to offer your appointment to another client and helps protect our team's time.
LATE CANCELLATIONS
Appointments cancelled with less than 48 hours' notice will incur a 50% cancellation fee based on the value of the booked service.
NO-SHOWS
If you fail to attend your appointment without contacting us, a 50% no-show fee based on the value of your booked service will apply. 

Any outstanding cancellation or no-show fees must be paid before future appointments can be booked.
We understand that genuine emergencies can happen, and these situations will always be considered at the salon's discretion. As a small, family-run business, we truly appreciate your understanding and support. Our cancellation policy helps us protect our team's time and allows us to continue providing the highest level of service to all of our clients.

Thank you for your understanding and continued support.
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